Frequently Asked Questions -
The Vault Storage Units

Storage Unit Questions

What Sizes of Storage Units do You Offer?
Unit sizes offered include:
  • 5 x 5 x 4
  • 5 x 10
  • 10 x 10

  • 10 x 15
  • 10 x 20
  • 20 x 20

Yes! Our West Side location has climate-controlled units to protect your belongings from extreme temperatures and humidity.

Yes, all our storage units are built to keep your belongings safe from rain, snow, and extreme weather conditions.

Tenants will be provided a lock from our office that is compatible with our system.

Security Questions

How secure is your storage facility?

To help keep your belongings safe, our facility is equipped with:

  • fencing,
  • controlled access,
  • excellent lighting,
  • security cameras
Only the tenant and any authorized users can access their unit.

Outdoor Storage Questions

Do you offer outdoor storage for RVs and boats?

Yes! We provide secure outdoor parking for RVs, boats, and trailers that are within 10×23 in size.

Yes, our facility has spacious parking spots and wide driveways for easy maneuvering.

Yes, with controlled access, you can retrieve your RV or boat when you need it within our access hours 7 days a week from 6am – 11pm.

Payment & Billing Questions
What payment options do you offer?

We accept cash, check, and money order only. 

No security deposit is required—just pay your first month’s rent to move in!

Late fees may apply, and access to your unit may be restricted until payment is received. If you are having trouble making a payment, please contact us as soon as possible.